We will help you with any problems within the 2-year warranty period.

If your order was placed less than 60 days ago, please use our returns portal.

For orders older than 60 days, please contact our technical support at service@smart-life24.de .

For quick processing, please send us your order and customer number.

Please indicate which product it is and what defect it is.

Did you not purchase your product from us but need help using the app?

Please contact the Smart Life app support, which you can find in the app under Profile > “Help Center,” or the manufacturer of your products.