Repair service

At Smart-Life 24, customer satisfaction is our top priority. If one of your products is damaged or no longer functions properly, we offer a professional repair service.

We will help you with any problems within the 2-year warranty period.

If your order was placed less than 60 days ago, please use our returns portal.

For orders older than 60 days, please contact our support at service@smart-life24.de .

For quick processing, please send us your order and customer number.

Please indicate which product it is and what defect it is.

Did you not purchase your product from us but need help using the app?

Please contact the Smart Life app support, which you can find in the app under Profile > “Help Center,” or the manufacturer of your products.

We are happy to assist you with advice and support.

Do you have any further questions?

Our customer service is available to you at any time. Contact us at service@smart-life24.de